This Privacy Policy (the “Policy”) sets out the basis on which Alvesa Jewellery and its subsidiaries (collectively "Alvesa", "we", "us", "our") collects, uses and discloses personal information obtained from you when using www.alvesajewellery.com (the “Website”). By visiting our Website and/or by using the services provided in this Website you expressly agree to be bound by the terms of this Policy and you consent to our collection, usage, sharing of your information (as defined herein) in accordance with the terms of this Policy. We reserve the right to amend, update or replace this Policy anytime without any notice. This Policy is effective from February 16, 2017.

YOUR INFORMATION

THE TYPE OF INFORMATION WE COLLECT FROM YOU IS EITHER PERSONAL TO YOU, OR IS GENERAL IN NATURE:

"Personal Information": When you register as a customer with us online, in-store or over the telephone, update your information, purchase take part in promotions or send emails to us, you provide us with information which we store and process. Such information may include your name, address, phone number, email address, purchase and transaction history, billing information, interests, and other such 'Personal Information'.
"General Information": We also receive more general information from you as a result of your visits to, and use of, the Website. This general information does not identify you personally, and can include information such as your IP address, the date and time you access the Website, length of time you spend on the Website, your browsing history (recorded by the text and graphics files that compose that page), the Internet address of the website from which you linked directly to our Website, and other such 'General Information'.

COLLECTING INFORMATION

Most of our services in this Website can be used without giving us any information. However, by using our Website, such as when you contact us through the Website or make use of certain services from us such as enquiring about or buying our products or entering our promotions (whether through the Website, over the telephone or in-store), you accept that we may collect Personal Information from you for various purposes, including those mentioned above and including purposes intended to: provide you with a better service, and in particular to keep internal records; improve our products, services and this Website; communicate with you if you have ordered or purchased products from us; contact you for market research purposes; and provide you with information about new products, promotions, special offers and other information.
With regard to General Information, by using our Website, you accept that we may use that information to help us make our Website more useful to visitors, such as assessing what information is of most and least interest to visitors, and for other purposes such as determining the Website’s technical design specifications and identifying system performance or problem areas. for tracking activity on the Website, preparing reports, assessing trends, and otherwise monitoring the way in which the Website is being used – none of which would be in a way that personally identifies any users. This information is not shared with anyone beyond the support staff for this Website, except when required by law enforcement investigation, and is used only as a source of anonymous statistical information.

NON-DISCLOSURE OF COLLECTED INFORMATION

We will not share, sell or rent your Personal Information or General Information in any other manner to any third parties except when we have your permission; or if required to do so by law or any governing authority; or to protect the rights, property or safety of Alvesa, our customers or others; and or it is necessary to enable us to perform services requested by you.

SECURITY

Keeping your information secure and preventing unauthorized access is of utmost priority to us, and we take all steps reasonably necessary to protect your Personal Information against any unauthorised access, use, alteration, disclosure or destruction. Whist we have put in place physical, electronic and managerial procedures to secure and safeguard your Personal Information and General Information, we will not be held responsible for any unauthorised access by third parties and we cannot guarantee that the Personal Information and General Information provided by you or that is transmitted via this Website or by e-mail is totally secure and safe.

COOKIES

In addition to the Personal Information and General Information that we collect through the Website, the Website uses cookies and you hereby consent to this use. Cookies are files that store information on your hard drive that allow our Website to recognize you, track new users and to record session information. Most browsers are automatically set to accept cookies but if you choose you can disable the cookies from your browser.

LINKS TO THIRD PARTY WEBSITES

As a service to our users, our Website may provide hyperlinks to other third party websites not within our control. We cannot be responsible or liable for the content of such websites and we advise you to exercise caution and review and understand the privacy policy of such websites before providing them your Personal Information.

APPLICABLE LAW AND JURISDICTION

This Policy as well as your access to our Website is subject to and governed by the laws of United Arab Emirates as applied in the Emirate of Dubai without giving effect to conflicts of law principles thereof. Any dispute regarding this Policy or our handling of your Personal Information and General Information is subject to the exclusive jurisdiction of the Courts in Dubai.

CONTACT US

Please contact us at the following address if you believe that any Personal Information that we hold about you is incorrect or incomplete, if you want to change any marketing preferences, or if you have any queries, complaints or recommendations about this Policy, and we will endeavor to respond to you promptly. Alvesa Jewellery, P.O. Box 1522, Dubai, United Arab Emirates

Thank you for your cooperation. We hope you find this Website helpful and convenient to use. If you have questions or comments regarding this website please Contact Us.

If there are any technical problems with this Website, go to contact us.

This document was last updated in February 2017.